296 customer agent job offers in Cape Town, Western Cape
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AI Researcher
Telecommunications Cape Town, Western Cape
...Voice Response) frustration, and agent knowledge. Digital: Test their chatbots/webchat/email. Is it a dumb bot or an intelligent conversational AI?
7 days ago in JobleadsReport -
Insurance Sales Team Leader
Other Cape Town, Western Cape
...a fast-paced, KPI-driven environment Skills Insurance Sales Life Insurance Team Management Business Process Outsourcing (BPO) Customer Service #J-18808-Ljbffr
7 days ago in JobleadsReport -
Business development manager
Other Cape Town, Western Cape
Get AI‑powered advice on this job and more exclusive features. Our customer is a bespoke luxury tour operator based in Cape Town, creating transformative...
7 days ago in JobleadsReport -
Partnerships Administrator
Other Cape Town, Western Cape
...customer expectations. Excellent interpersonal skills and the abilityto work effortlessly with clients and the team. Displays gravitas &emotional maturity...
7 days ago in JobleadsReport -
Training Specialist (CPT)
Other Cape Town, Western Cape
...agent guidance and SOPs. Track adoption and readiness through training completion and knowledge updates. Quality & Continuous Improvement: Analyse tickets...
7 days ago in JobleadsReport -
Product Growth Lead
Other Cape Town, Western Cape
1 day ago Be among the first 25 applicants Impact 💚 Your campaigns will drive measurable customer and revenue growth while creating financial inclusion for...
7 days ago in JobleadsReport -
Reservations Manager
Other Cape Town, Western Cape
...and profitability across the business units by streamlining operations. Our goal is to foster a service-centric work environment for exceptional customer...
7 days ago in JobleadsReport -
Senior Quality Manager
Other Cape Town, Western Cape
...agent per month as agreed in the contract or the QA framework. Support and develop a team of Quality Leaders. Maintain a working knowledge of the entire...
30+ days ago in JobleadsReport -
Office & Reservations Administrator
Other Cape Town, Western Cape
...requests onto the designated booking system and issue all booking documents. Assist with bed allocation process. Attend to and support all student and agent...
1+ years ago in JobleadsReport -
Reservations Administrator Cape Town - Central (Camps Bay -
Other Cape Town, Western Cape
...requests onto the designated booking system and issue all booking documents. Assist with bed allocation process. Attend to and support all student and agent...
1+ years ago in JobleadsReport -
Technical Support Engineer
Other Cape Town, Western Cape
...representing the company in the best light possible by always demonstrating our core values. Ultimately, as a team we are all accountable to the customer...
7 days ago in JobleadsReport -
Lead AI Engineer (LLMs & Agents)
Other Cape Town, Western Cape
...customer due diligence systems. Competencies and skillset we expect you to have to successfully perform your job Have Experience with LLMs: Hands‑on...
7 days ago in JobleadsReport -
Tourism Destination Specialist (Cape Town)
Other Cape Town, Western Cape
...customer care. Stay current on events and changes of suppliers and products. Travel on educational and familiarizations trips. Matric Relevant tertiary...
7 days ago in JobleadsReport -
Outbound Support Associate
Legal Tax & Business Consulting Cape Town, Western Cape
...and estate agents. This work is a key part of our goal to move cases forward faster. We’re looking for someone with 5 years’ experience in an outbound customer...
7 days ago in JobleadsReport -
Administration Manager (Finance)
Other Cape Town, Western Cape
...analysis, KPI monitoring, reporting, asset management, and compliance. Ensure strong internal controls, stakeholder engagement, and alignment of agent...
7 days ago in JobleadsReport -
Inbound Travel Consultant (Travel/B2B Destination Management
Other Cape Town, Western Cape
...agent requirements to provide tailored, high‑quality travel proposals aligned with budget and expectations. Prepare detailed B2B quotations and imaginative...
7 days ago in JobleadsReport -
Associate Sales Consultant - Cape Town: Global Home Based /
Other Cape Town, Western Cape
...working with many varied partner technologies. The Opportunity Are you looking for a role where you have the platform to build long term trusted customer...
7 days ago in JobleadsReport -
Senior Database Administrator
Other Cape Town, Western Cape
...customer service focus. Qualifications Bachelor's degree in information technology, Computer Science, or related field (preferred). Matric Microsoft...
7 days ago in JobleadsReport -
Reservationist - durbanville
Other Cape Town, Western Cape
...has a PROACTIVE attitude and mindset. You will be responsible for converting enquires into confirmed bookings and providing the highest standard of customer...
7 days ago in JobleadsReport -
Quality Manager
Other Cape Town, Western Cape
...Agent performance Responsible for driving performance to meet all Quality metrics, including SLA baselining, predictive SLA monitoring & reporting Effective...
30+ days ago in JobleadsReport -
Affiliates & Referrals Manager: ooba Solar
Other Cape Town, Western Cape
...referrers, and community influencers. This role is responsible for identifying, recruiting, and overseeing formal and informal networks that drive customer...
7 days ago in JobleadsReport
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