94 customer service call center job offers in Cape Town, Western Cape
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Service Desk Agent I
IOCO Cape Town, Western Cape
...National Senior Certificate/ Matric/ N3/ Grade 12 A+ N+ Preferred ITIL v3 certification LinuxUnix qualifications and/or experience Service Desk Experience
30+ days ago in jobplacements.comReport -
QA Agent Call Centre
Callforce Direct Cape Town, Western Cape
The Quality Assurance (QA) Agent is responsible for monitoring and assessing the quality of inbound and outbound customer interactions. This role ensures...
30+ days ago in jobplacements.comReport -
Helpdesk Agent - CT
The Talent Room Cape Town, Western Cape
The Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer support through trouble shooting and timely...
20 days ago in jobplacements.comReport -
Call Center Training Specialist
new Success Stream Cape Town, Western Cape
An innovative company is seeking a dynamic call center trainer to enhance the skills of their agents. This role involves developing engaging training...
1 day ago in WhatJobsReport -
Head of Call Center Operations
new TeleTech Holdings Cape Town, Western Cape
A global customer experience company located in Cape Town is seeking an Operations Manager. This role requires strong leadership and management skills to...
1 day ago in WhatJobsReport -
Account-Based Marketing (ABM) Manager
new Mass Markets Cape Town, Western Cape
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations...
6 h 8 minutes ago in Talent.comReport -
Call Center Trainer Job Description
new Success Stream Cape Town, Western Cape
We are looking for a dynamic call center trainer to join our company. In this role, you'll be responsible for scheduling and conducting training sessions for...
1 day ago in WhatJobsReport -
Debt Resolution Specialist - Call Center
new WNS Cape Town, Western Cape
...in English. This position offers the chance to contribute to customer debt resolution and minimize bad debt write-offs in a dynamic environment. J-18808-Ljbffr
1 day ago in WhatJobsReport -
Call Center Supervisor
new Other Cape Town, Western Cape
...is advantageous. At least 2 years in a leadership or supervisory role within a BPO or contact center (Customer Service, Back Office, or Financial Support).
1 day ago in JobleadsReport -
Call Center Operations Manager
new Percepta Cape Town, Western Cape
Overview Job Description. Call Center Operations Manager (0484P) Call Center Operations Manager Operations Manager – Cape Town At TTEC, we’re all about the...
1 day ago in WhatJobsReport -
Call Center Agent (Hiring Immediately)
new Mass Markets Cape Town, Western Cape
...With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are looking for call center...
1 day ago in WhatJobsReport -
Call center agents / data capturer
new KETHELO GROUP Cape Town, Western Cape
Duties & Responsibilities Customer & Client Communication Handle high volumes of inbound and outbound calls related to orders, deliveries, collections, and...
Gross/year: ZAR17,900
1 day ago in Job MailReport -
Call Center Collections Agent
new MCI Cape Town, Western Cape
Collections Agent – Call Center MCI Cape Town, Western Cape, South Africa Job Type: Full-Time Start Date: 8th December 2025 Location: Cape Town, Western Cape...
1 day ago in WhatJobsReport -
Call Center Operations Manager
new TeleTech Holdings Cape Town, Western Cape
...Customer focused mindset Understanding, interpreting, and manipulating data for reporting You’ll have good process and change management experience to aid...
1 day ago in WhatJobsReport -
Customer Service Team Lead - FMCG & Call Center
new Other Cape Town, Western Cape
A leading recruitment agency is seeking a Customer Service Team Leader in Cape Town. The role involves supporting the team's development, ensuring compliance...
1 day ago in JobleadsReport -
Team Leader, Call Center & Performance Coach
new Concentrix Cape Town, Western Cape
An IT services company is seeking a Team Leader in Cape Town, Western Cape, to supervise and coach a team of call center associates. Responsibilities include...
1 day ago in WhatJobsReport -
Call Center Operations Leader — Drive Growth & Excellence
new Percepta Cape Town, Western Cape
A global customer experience company in Cape Town is seeking a Call Center Operations Manager to oversee operational strategy and manage a junior management...
1 day ago in WhatJobsReport -
Call center agent / data capturer
KETHELO GROUP Cape Town, Western Cape
...environment A good listener with strong attention to detail Customer-focused and able to adapt to different personalities A team player who's motivated to grow
Gross/year: ZAR17,900
2 days ago in Job MailReport -
Outbound Online Sales Call Center Agent (French Speaking)
new Neo Group Cape Town, Western Cape
...call center or BPO experience. Knowledge of online platforms, Gaming, fintech, or e-commerce is a plus. Sales training or certification is advantageous...
1 day ago in WhatJobsReport -
Call Center Agent - Travel - Century City, South Africa
new WNS Cape Town, Western Cape
...Experience, knowledge, skills and attributes required 2 years’ experience in the travel, tourism or customer service industry Grade 12 or equivalent 12 months
1 day ago in WhatJobsReport -
Sales-Driven Operations Team Lead — Call Center
new Other Cape Town, Western Cape
A leading customer service company is seeking a Team Leader for Operations in Cape Town. The ideal candidate will be responsible for supervising call center...
1 day ago in JobleadsReport -
Call Center Agent - Inbound - Century City, South Africa
new WNS Cape Town, Western Cape +1 Location
...service Pro‑active problem solving and decision‑making skills Goal orientated High stress tolerance Team work Adapt to change quickly, in a fast-paced...
1 day ago in WhatJobsReport -
Call Center Agent (With Degree/Diploma) - Century City...
new WNS Cape Town, Western Cape
...service levels are maintained and improved where possible. Be a valuable contributor to the operations function. Inject a sense of fun and fulfillment into...
1 day ago in WhatJobsReport -
Tech Support Customer Service Representative
new CallForce Cape Town, Western Cape
Key Responsibilities Identify and respond to the customers needs with helpful solutions, delivering a high-quality service Apply empathy and patience when...
1 day ago in Job MailReport -
Venda Speaking Customer Service Advisor (Inbound)
new Surgo Cape Town, Western Cape
A dynamic customer service company is seeking a Venda Speaking Customer Service Advisor in Century City. The role focuses on providing exceptional service...
1 day ago in WhatJobsReport
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