Call agent job offers
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Insurance Sales Team Leader
Callforceoutsourcing Cape Town, Western Cape
...targets). Monitor real-time performance metrics including talk time, adherence, QA scores, and sales compliance. Conduct regular coaching sessions, call...
3 days ago in WhatJobsReport -
Senior Clerk / Contact Centre Agents -Avbob Financial Servic
AVBOB Centurion, Gauteng
OverviewWe are looking for a dynamic Contact Centre Agent for our AVBOB Financial Services Division. You will be responsible for handling client inquiries...
3 days ago in WhatJobsReport -
Service Desk Agent Mandarin Speaking
new Other Johannesburg, Gauteng
About the job Service Desk Agent Mandarin Speaking R30k/month Our client that specialises in IT Solutions is seeking a dedicated and experienced Service Desk...
12 h 11 minutes ago in JobleadsReport -
Conversions Agent
Start Stream Cape Town, Western Cape
...exceed daily, weekly, and monthly FTD targets through persuasive communication and effective negotiation. Utilize the dialer system to achieve required call...
18 days ago in WorkableReport -
Quality Assessor (For OVO OI Employees and Close Brothers te
CXP are now part of the Huntswood Group Kwazulu-Natal
...agent or assessorExcellent interpersonal skills, able to communicate effectively at all levels. Excellent analytical/problem solving, communication and...
3 days ago in WhatJobsReport -
Supervisor
Teleperformance Cape Town, Western Cape
...have been followed up with and tracked. Daily meetings with my team, ensuring Team understand daily & trended actual results versus the goals identifying agent...
3 days ago in WhatJobsReport -
Contact Centre Administrator
new Kazang Connect Johannesburg, Gauteng
...reporting, and effective tracking of support cases. The position plays a key role in helping the Contact Centre meet service level targets, improve agent...
1 day ago in WhatJobsReport -
Assistant Manager - WFM Planner
WNS (Holdings) (ADR) Umhlanga Rocks, Kwazulu-Natal
...agent productive hours and manage planned shrinkages to meet client expectations. Manage real-time analysts to meet client and internal expectations...
3 days ago in WhatJobsReport -
Customer Engagement Agent (Inbound & Outbound)
new Security & Law Enforcement Randburg, Gauteng
...Location: Randburg Contract: Permanent Remuneration: Market Related EE position: No Introduction Tracker requires the services of a Customer Engagement Agent...
12 h 8 minutes ago in JobleadsReport -
Call Centre Agent - Telecommunications
Skytel Mobile Berea, Kwazulu-Natal
...call volumes and sales KPIs (Key Performance Indicators). Job Opportunities & RequirementsRequirements: Minimum 6 months to 1 year of call centre experience...
10 days ago in Job MailReport -
Senior customer operations manager (must have isp experience
Talent Evolution Soweto, Gauteng
...agent performance management. Ensure effective implementation and utilisation of contact centre technologies and CRM platforms. Manage outsourced and...
2 days ago in WhatJobsReport -
Customer Services Team Lead
Ithemba Recruitment- Sourcing Top Talent Cape Town, Western Cape
...agent feedback / development. Co-creating effective methods for measuring quality and efficiency of the customer services team. Effective monitoring of...
3 days ago in WhatJobsReport -
Customer Experience Analyst
TELUS Digital Cape Town, Western Cape
...Experience Analyst/Quality Assurance Department Customer Experience Overview The Customer Experience Analyst conducts transaction monitoring of frontline agent...
3 days ago in WhatJobsReport -
Senior Manager - Customer Operations. Enterprise Management
MTN Roodepoort, Gauteng
...frameworks, call monitoring, and agent performance management. Ensuring effective implementation and utilisation of contact centre technologies and CRM
3 days ago in WhatJobsReport -
Call Center Agent – Evening Shifts for Students
new Finance & Banking Cape Town, Western Cape
...calls in a professional and courteous manner Provide product or service information to customers and address their concerns Record detailed and accurate call...
12 h 4 minutes ago in JobleadsReport -
French International Call Centre Agent
Merchants Johannesburg, Gauteng +1 Location
...Assist customers with queries, complaints, and product support Maintain accurate records of customer interactions Meet performance targets including call...
30+ days ago in careers24.comReport -
Senior Customer Operations Manager (ISP)
Talent Evolution Roodepoort, Gauteng
...in call handling times, first-contact resolution, and queue performance. Oversee quality assurance frameworks, call monitoring, and agent performance
3 days ago in WhatJobsReport -
Outbound Sales Development Representative - BREMPEP01
EMAPPLY Workfromhome, Kwazulu-Natal
...Use Apollo to build and manage lists of Australian SME owners (10–200 staff), enroll prospects into multi-step sequences (email, LinkedIn, call...
3 days ago in WhatJobsReport -
It Manager Airport Industria
Datafin IT Recruitment
...process improvements and implement solutions. DUTIES: Dialler Administration and Optimization –Manage and optimise Dialler performance to maximize Agent...
3 days ago in WhatJobsReport -
IT Dialler Manager/Administrator Market related
Datafin IT Recruitment
...process improvements and implement solutions. DUTIES: Dialler Administration and Optimization –Manage and optimise Dialler performance to maximize Agent...
3 days ago in WhatJobsReport -
Outbound Call Centre Agent
new Other Kwazulu-Natal
...and maintain strong customer relationships. Achieve and exceed sales targets. Provide exceptional customer service and support. Must be able to cold call...
12 h 13 minutes ago in JobleadsReport -
Outbound Telesales Agent
CallForce Durban, Kwazulu-Natal
...the world of sales, then this is for you! Salary R 4 500 Basic + potential commission earnings of up to minimum R 15K per month Key Responsibilities Cold call...
10 days ago in Job MailReport -
Call Center QA Monitor - Work from Home Role
Mashreq Bank
...call monitoring tools and virtual work environments preferred. Previous experience in customer service, call center operations, or BPO industry is a plus...
3 days ago in WhatJobsReport -
Collections Team Manager
Liquid Thought Western Cape
...rate, QC scores). Conduct regular performance discussions and implement development plans. Ensure adherence to quality control guidelines, compliance, and call...
3 days ago in WhatJobsReport -
Real Time Analyst - Backfill
Mukuru Cape Town, Western Cape
...What You’ll Be Doing Real-Time Monitoring & Decision-Making Monitor live queues, volumes, and service levels across all contact centre channels. Track agent...
3 days ago in WhatJobsReport
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